President’s Message

Improvement Never Ends

Patient safety is the focus of what we all do. It involves a never-ending process of learning, understanding, and improving. At HQI, our goal is to support the dedicated people who are on the front lines of patient safety with valuable information to help them do their jobs better and open the door to new ideas in the world of health care.  

A Strong Year and More to Come

In this final month of the year, and as we look toward 2024, we at HQI have been taking some time to reflect on the work we’ve been able to accomplish alongside hospital leaders throughout California and beyond.  

Tackling the Issue of Workplace Violence

Getting physically and verbally abused has become far too commonplace for health care workers. And while these circumstances against health care workers are nothing new, they have steadily increased over the past decade and were further exacerbated by the pandemic. 

Advancing Patient Safety Education Throughout the Year

Earlier this year, as we do each year, HQI and the Collaborative Healthcare Patient Safety Organization (CHPSO) celebrated Patient Safety Awareness Week — an annual recognition intended to encourage everyone to learn more about health care safety. It also serves as a dedicated time and platform for growing awareness about patient safety and recognizing the work […]

Recent Medical Error Case Highlights Need for Understanding, Not Punishment

Ensuring and improving patient safety has always been of the utmost importance for hospitals.

That’s why every year in March we celebrate Patient Safety Awareness Week — an annual recognition intended to encourage everyone to learn more about health care safety. However, despite the continual focus on patient safety, medical errors do happen.

HQI President’s Message

We’re 18+ months into the pandemic, but your staff may feel like it’s March 2020 again. Some of your hospitals may be dealing with a current influx of COVID-19 patients that is straining resources to the max, along with a workforce shortage. But no matter the need, through surge after surge, they’ve been there for their communities.