Dominican Hospital
Santa Cruz, CA
Sign-On Bonus and Relocation Assistance Available!
Are you a collaborative, mission-driven healthcare professional passionate about elevating patient safety and care quality? Join Dominican Hospital, a proud member of CommonSpirit Health, where you’ll have the opportunity to make a measurable impact on outcomes, experience, and operational excellence.
About the Role
As the Quality & Patient Safety Program Manager, you’ll lead initiatives that enhance clinical quality, patient safety, and regulatory performance across the hospital. This prominent role supports interdisciplinary teams, nursing leaders, and physicians in improving processes, reducing risk, and fostering a culture of accountability and compassion.
You will serve as a key resource and advisor, translating data into meaningful insights, guiding performance improvement teams, and ensuring readiness for accreditation and regulatory surveys.
Key Responsibilities
- Design, plan, and coordinate hospital-wide quality management, patient safety, and performance improvement activities.
- Lead and facilitate teams focused on clinical outcomes, patient experience, and risk reduction, including FMEAs and Root Cause Analyses.
- Support peer review and medical staff improvement processes (e.g., OPPE, FPPE, registry abstraction).
- Oversee data collection, validation, and reporting for CMS, TJC, Leapfrog, and other quality programs.
- Present findings and action plans to hospital leadership and clinical councils.
- Maintain current knowledge of accreditation and licensing requirements to ensure compliance and continuous improvement.
- Lead readiness activities for surveys and audits, including mock survey tracers.
Minimum Qualifications
Required Education & Experience:
- Licensed Registered Nurse, Clinical Pharmacist, or other licensed clinical professional with at least three (3) years of clinical experience in an acute care setting.
- Ability to perform case reviews for medical staff peer review and medical and/or surgical registry abstraction.
- Minimum of one (1) year of experience in healthcare quality management or performance improvement (e.g., chart audits, participation on PI teams, etc.).
Required Licensure & Certifications:
- Current state license in a clinical field within the state of practice.
- One of the following certifications is required within two (2) years of employment:
- Certified Professional in Healthcare Quality (CPHQ)
- Healthcare Quality and Management Certification (HCQM)
- Certificate of Professional Healthcare Quality and Patient Safety (CPQPS)
Why Join Us
At Dominican, you’ll be part of a supportive and purpose-driven environment where your expertise directly contributes to safer, more effective care. We offer:
- Sign-on and relocation bonuses for qualified candidates
- Comprehensive benefits and professional development opportunities
- A mission centered on Hello humankindness—treating every patient, family, and colleague with compassion and respect
If you’re ready to lead with purpose and passion, we invite you to join us in advancing quality and safety across every level of care.
Apply today and make a difference where it matters most!