The safety and well-being of the health care workforce are fundamental preconditions for safe and effective patient care. Workplace violence — a growing problem in California hospitals — jeopardizes both workforce wellness and the quality of care. HQI is committed to helping hospitals protect their employees and ensure a safe environment for all.
- HQI’s white paper: Workplace Violence in Hospitals: Issues, Trends, Prevention, and Response
- Community of Practice (CoP) on Eliminating Hospital Workplace Violence
Community of Practice (CoP) on Eliminating Hospital Workplace Violence
PURPOSE and GOAL
Workplace violence is a growing occupational hazard for health care workers today and a significant concern for California hospitals. The purpose of the Community of Practice is to connect individuals working on the issue of workplace violence in hospitals through a collaborative network designed for peer-to-peer learning and exchange.
The CoP provides regular, structured opportunities for hospitals to exchange ideas and best practices, learn, and problem-solve together — aiming to advance their capacity for preventing and responding to workplace violence.
Click here to join and receive webinar announcements and other program information.
MONTHLY VIRTUAL FORUMS (January – December 2024)
These are interactive, hour-long sessions designed for peer-to-peer learning and exchange. Each forum features a brief overview of a topic relevant to workplace violence followed up by a group discussion.
9/26 Virtual Forum
8/29 Virtual Forum
7/25 Virtual Forum
6/27 Virtual Forum
5/23 Virtual Forum
4/18 Virtual Forum
3/13/24 Virtual Forum
2/22/24 Virtual Forum
ONLINE RESOURCES FOR HOSPITALS
This section contains select publicly-available resources on prevention/management of workplace violence in hospitals, as well as materials developed and shared by organizations participating in the Community of Practice.
- ACHE Policy Statement: Healthcare Executive’s Role in Mitigating Workplace Violence
- AHRQ SOPS Hospital Survey: Workplace Safety Supplemental Item Set Resource List
- AONL – ENA: Toolkit for Mitigating Violence in the Workplace
- California Hospital Association: Healthcare Workplace Violence Prevention Guidebook
- CDC (NIOSH): Online Workplace Violence Prevention Course for Nurses
- Indiana Hospital Association: Safe and Sound Toolkit
- Massachusetts Health & Hospital Association: Developing Safety & Violence Prevention Programs within Hospitals
- Mass General Brigham: Patient Code of Conduct
- Oregon Association for Hospitals and Health Systems: Workplace Violence Toolkit
- Oregon Association for Hospitals and Health Systems: Workplace Violence Toolkit Supplement
- Registered Nurses’ Association of Ontario: Guideline for Preventing Violence, Harassment and Bullying Against Health Workers
- South Carolina Hospital Association: “Do No Harm” Workplace Violence Toolkit
Pomona Valley Hospital Medical Center
Southern California Hospital Culver City: Sample Policies
- Hospital Entry Security & Search
- Prevention and Management of Violence by a Patient or Visitor, Zero Tolerance
Southern California Hospital Culver City: Active Shooter Drill
- Timeline
- Observer Briefing
- Observer-Evaluator Form
- Safety Checklist
- Staff Training and Talking Points
Southern California Hospital Culver City: Metal Detectors FAQs
Southern California Hospital Culver City: Poster for Patients/Visitor
John Muir Health
IN-PERSON REGIONAL ROUNDTABLES
These are in-person events designed to connect individuals who lead or support workplace violence elimination efforts in hospitals located in the same geographic region.
2024 HQI ANNUAL CONFERENCE (October 20-21, 2024)
There will be a dedicated conference track on workplace violence. Click here for more information.