“Quality is not an act; it is a habit.” – Aristotle
As patient safety and quality improvement professionals, you understand those words better than most. The work you do isn’t defined by a sales metric or accomplishment of a task, but rather by incremental improvement — your journey from providing good patient care to great patient care.
For the women and men on the front lines of healing those afflicted with coronavirus, the past several weeks have tested not only their clinical skills, but also their physical limits and their emotional fortitude.
And with many more weeks, possibly months, before they can exhale again, they need all the help they can get — now.
Those six words are more than the Hospital Quality Institute’s tagline. They’re the foundation of what we do every day and serve as a constant reminder of our goal to help you deliver the safest, highest-quality care possible. They’re the words that push us to be better than the day before — because the people you care for depend on you, and you depend on us.