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Unseen Second Victims: Supporting, Building Resilience, and Thriving as Patient Safety Leaders

Patient safety professionals dedicate their careers to protecting patients and improving healthcare outcomes, but what happens when they themselves need support? As the unseen second victims, they carry the emotional and professional burden of adverse events while striving to support their teams. The impact of burnout, stress, and second victim syndrome can affect not only their well-being but also patient outcomes. This presentation will explore the hidden struggles of patient safety leaders, the toll of burnout, and the power of resilience. Attendees will gain practical strategies for self-care, peer support, and fostering a just culture—ensuring they don’t just survive the pressures of their roles but thrive as strong, resilient leaders in healthcare.

HQIP Participating Hospitals

Hospital Name HCAI ID System Adventist Health Bakersfield 106150788 Adventist Adventist Health Bakersfield Heart Hospital 106154101 Adventist Adventist Health Clear Lake 106171049 Adventist Adventist Health Dameron Hospital 106390846 Adventist Adventist Health Delano 106150706 Adventist Adventist Health Glendale 106190323 Adventist Adventist Health Hanford 106164029 Adventist Adventist Health Howard Memorial 106234038 Adventist Adventist Health Lodi Memorial 106390923 […]

2025 HQI and Hospital Council Annual Conference

This post has been archived and contains information that may be out of date.

The 2025 Annual Conference will focus on advancing patient safety in health care’s new era. Expert speakers will discuss the impacts of new state and federal policies, explore artificial intelligence implementation strategies, and share data to help hospitals on their journey to achieving zero harm. Learn from peers and best practices. Prepare for what’s next. Join us. 

Jcub’s Journey: An Unexpected Illness and the Lessons That Can Transform Healthcare

This post has been archived and contains information that may be out of date.

As a Certified Medical/Surgical RN, I enjoy and appreciate the wide variety of nursing care opportunities that Med/Surg offers. But caring for our mental health patients carries a particularly meaningful significance for me. As a nurse with a passion for teaching and collaborating with fellow nurses, I’d like to share with you not only my professional experience with this issue, but also my own family’s very personal journey in navigating the mental health care system, and how we as caregivers – and society in general – can do better.