Safe Table Forum

Patient safety professionals dedicate their careers to protecting patients and improving healthcare outcomes, but what happens when they themselves need support? As the unseen second victims, they carry the emotional and professional burden of adverse events while striving to support their teams. The impact of burnout, stress, and second victim syndrome can affect not only their well-being but also patient outcomes. This presentation will explore the hidden struggles of patient safety leaders, the toll of burnout, and the power of resilience. Attendees will gain practical strategies for self-care, peer support, and fostering a just culture—ensuring they don’t just survive the pressures of their roles but thrive as strong, resilient leaders in healthcare.

As a Certified Medical/Surgical RN, I enjoy and appreciate the wide variety of nursing care opportunities that Med/Surg offers. But caring for our mental health patients carries a particularly meaningful significance for me. As a nurse with a passion for teaching and collaborating with fellow nurses, I’d like to share with you not only my professional experience with this issue, but also my own family’s very personal journey in navigating the mental health care system, and how we as caregivers – and society in general – can do better.

Care transitions are a known weak link in healthcare systems—but they don’t have to be. This webinar explores the sociotechnical factors behind unsafe handoffs and equips hospitals with actionable strategies to ensure every transition is smooth, safe, and seamless.

Community Health Workers (CHWs) are at the forefront of transforming healthcare by reducing harm, addressing disparities, and empowering communities. Join us for an insightful webinar as we delve into the critical role CHWs play in bridging gaps, fostering trust, and improving patient outcomes. Through compelling discussions and practical insights, we’ll explore harm reduction strategies, real-world successes, and best practices for integrating CHWs into healthcare teams.

In the high-stakes world of acute care, communication barriers with patients who have limited English proficiency can lead to mistakes that are hard to believe if they didn’t happen to you. Join our upcoming Safe Table forum “ They Put A What in my What?! : Preventing Harm to Patients with Limited English Proficiency (LEP),” and share your story of tackling these challenges head-on. Through real-world examples and practical solutions, we’ll discuss how to navigate language barriers and reduce harm, even when things get lost in translation.

Despite efforts over the past 20 years, the patient safety movement still struggles to establish lasting prevention strategies for adverse outcomes, with miscommunication being a major contributor to medical errors.

Healthcare continues to face vulnerabilities like inconsistent processes, skills, and communication. To address this, many organizations are reviving efforts to become High Reliability Organizations (HROs), led by quality and patient safety leaders.

This session will focus on reducing process and communication variability, particularly during handoffs. We’ll explore data from malpractice carriers, findings from the Joint Commission, and research on the impact of variation on patient safety. By implementing structured communication models, especially in handoffs, healthcare can enhance reliability and significantly improve safety, quality, and patient experience outcomes.

We learn in TeamSTEPPS training that “conflict is inevitable in all groups.” Fortunately, TeamSTEPPS provides tools and strategies to prevent and mitigate conflict in teams.

We’ll review real TeamSTEPPS examples from the Emergency Department and consider how conflict was potentially prevented. We’ll also examine a case where conflict was present and discuss how TeamSTEPPS tools kept the team safe and helped maintain professional relationships.

To Err is Human, Do no harm, Safety Culture, High Reliability to just name a few are all terms within the Medication Safety community. Join us as we discuss medication error events, path to prevention, and pitfalls when we fail to act accordingly.