Safe Table Forum

Reducing Harm, Restoring Trust: The Vital Role of CHWs in Healthcare

Community Health Workers (CHWs) are at the forefront of transforming healthcare by reducing harm, addressing disparities, and empowering communities. Join us for an insightful webinar as we delve into the critical role CHWs play in bridging gaps, fostering trust, and improving patient outcomes. Through compelling discussions and practical insights, we’ll explore harm reduction strategies, real-world successes, and best practices for integrating CHWs into healthcare teams.

They Put A What in my What?!:Preventing Harm to Patients with Limited English Proficiency (LEP)

In the high-stakes world of acute care, communication barriers with patients who have limited English proficiency can lead to mistakes that are hard to believe if they didn’t happen to you. Join our upcoming Safe Table forum  They Put A What in my What?! : Preventing Harm to Patients with Limited English Proficiency (LEP),” and share your story of tackling these challenges head-on. Through real-world examples and practical solutions, we’ll discuss how to navigate language barriers and reduce harm, even when things get lost in translation.

CHPSO Safe Table Forum – An Evidence-Based Approach for Improving Patient Safety, Enhancing High Reliability, and Reducing Malpractice Risk – Structured Handoff Communication

Despite efforts over the past 20 years, the patient safety movement still struggles to establish lasting prevention strategies for adverse outcomes, with miscommunication being a major contributor to medical errors.

Healthcare continues to face vulnerabilities like inconsistent processes, skills, and communication. To address this, many organizations are reviving efforts to become High Reliability Organizations (HROs), led by quality and patient safety leaders.

This session will focus on reducing process and communication variability, particularly during handoffs. We’ll explore data from malpractice carriers, findings from the Joint Commission, and research on the impact of variation on patient safety. By implementing structured communication models, especially in handoffs, healthcare can enhance reliability and significantly improve safety, quality, and patient experience outcomes.

CHPSO Safe Table Forum – Trouble in the Trenches: Using TeamSTEPPS to Resolve Conflicts and Turn Tension into Teamwork

We learn in TeamSTEPPS training that “conflict is inevitable in all groups.” Fortunately, TeamSTEPPS provides tools and strategies to prevent and mitigate conflict in teams.

We’ll review real TeamSTEPPS examples from the Emergency Department and consider how conflict was potentially prevented. We’ll also examine a case where conflict was present and discuss how TeamSTEPPS tools kept the team safe and helped maintain professional relationships.

CHPSO Safe Table Forum – It Could have been Different

This session will explore Gabby’s journey as she sought medical help for failure to thrive. Gabby’s mother will share their experiences with multiple doctor visits, a pediatric Gastroenterology (GI) specialist will discuss the failure to thrive workup, and an emergency department (ED) and trauma specialist will address the ultimate diagnosis and strategies for supporting patients like Gabby. Ultimately, Gabby was admitted to the hospital where her diagnosis was determined, marking the beginning of a new chapter in her life.

CHPSO Safe Table Forum – Bridging the Gap from Hospital to Community through 4 Pillars of Robust SDOH Strategy

As research has grown to show that clinical care is not the strongest determinant in health outcomes, it’s increasingly more common for healthcare entities to prioritize health equity and address health disparities in patients and the community. Additionally, recent shifts in state and federal policy encourage healthcare organizations to take accountability for addressing social determinants […]