2022 HQI Annual Conference — Northern California Presenters

Featured Speakers

Carrie Adair, PhD
Assistant Director of Well-being and Research
Duke Center for Healthcare Safety and Quality
Dr. Adair is a Social Psychologist by training with expertise in the areas of Healthcare Worker burnout and well-being. Her lines of research examine the psychology of well-being, tools to enhance resilience, institutional interventions to reduce and prevent burnout, well-being and safety culture metrics, interpersonal relationships, mindfulness, and improving safety culture.

Joseph Betancourt, MD, MPH
Senior Vice President, Equity and Community Health
Massachusetts General Hospital
Dr. Joseph Betancourt is the Senior Vice President, Equity and Community Health at Massachusetts General Hospital, and founder, senior advisor and faculty of the Disparities Solutions Center (DSC) at Mass General as well as a practicing Internal Medicine physician. He is a nationally and internationally recognized expert in health policy, health care disparities, diversity, and cross-cultural medicine.

Susan Ehrlich, MD, MPP
Dr. Ehrlich has extensive background and knowledge of public health policy and finance at all levels of government, having served as Budget and Planning Director for the San Francisco Department of Public Health and a health care analyst within the California State Legislative Analyst’s Office. She is a Lean-certified physician executive with extensive expertise leading and transforming public health care organizations serving diverse and vulnerable populations.

Heather Farley, MD, MHCDS, FACEP
Chief Wellness Officer
ChristianaCare
Dr. Farley’s focus is on advancing the professional fulfillment and wellbeing of healthcare workers. She leads advocacy programs and initiatives aimed at optimizing the caregiver experience and fostering WorkLife meaning, connection, and joy. She currently oversees a team of dedicated and talented individuals who make the transformational work of ChristianaCare’s Center for WorkLife Wellbeing possible.

Brett Feldman, MSPAS, PA-C
Director
USC Division of Street Medicine
Brett J. Feldman, MSPAS, PA-C, is the Director of Street Medicine at the Keck School of Medicine of USC and serves as the Vice Chair of the Street Medicine Institute. He has practiced homeless medicine for 11 years and founded three programs including the DeSales University Free Clinic, Lehigh Valley Health Network (LVHN) Street Medicine in Allentown, PA, and recently at the USC Keck School of Medicine. He is a winner of the Pennsylvania Society of Physician Assistants Humanitarian of the Year Award, LVHN Walking on Water Award and Lehigh Valley Healthcare Hero Award.

Richard Friedland, MD
President/Managing Partner
Hudson Valley Radiologists/DRA Imaging
Dr. Friedland is a practicing neuroradiologist, licensed in both NYS and Connecticut.  He’s been President / Managing Partner of his radiology group, Hudson Valley Radiologists / DRA Imaging since 2010.  He is also the CEO of a startup company called Radloop, whose mission is patient safety by communicating and tracking actionable findings while reducing administrative tasks for radiologists and referrers.

Gerald Hickson
Joseph C. Ross Chair of Medical Education and Administration, Professor of Pediatrics, Founding Director of the Center for Patient and Professional Advocacy
Vanderbilt University Medical Center
Since 1990, Dr. Hickson’s research has focused on why certain physicians attract a disproportionate share of malpractice claims, how disrespect impacts team performance and outcomes of care and how to identify and support high-risk clinicians. He serves as Chair of the Board of Directors of the Institute for Healthcare Improvement (IHI). He also serves on the Board of Directors of the University of Southern California (USC) Health System and is a member of the International Regulatory Expert Advisory Group to the Australian Health Practitioner Regulation Agency (AHPRA).

Chris Krawcyzk, PhD
Chief Analytics Officer
HCAI
Dr. Christopher Krawczyk is Chief Analytics Officer with the Department of Health Care Access and Information (HCAI), Information Services Division.  Dr. Krawczyk oversees strategic direction for analyses of healthcare quality, outcomes, utilization, and cost.  Dr. Krawczyk also oversees data services and facilitates stakeholder engagement to increase the usefulness and impact of HCAI data products. 

Marty Makary, MD, MPH
Chief of Islet Transplant Surgery
Johns Hopkins
A public health researcher, Dr. Makary leads efforts to improve the health of communities and focuses on the “re-design of health care” to make health care more reliable, holistic, and coordinated, especially for vulnerable populations. He leads national efforts to increase medical transparency and lower health care costs for everyday businesses and consumers.

David Marx
CEO
Just Culture
Formerly a Boeing aircraft design engineer, Mr. Marx won the International Federation of Airworthiness’s Whittle Safety Award for developing a human error investigation process used by airlines worldwide. In the health care sector, Mr. Marx continues to help health care institutions and regulatory agencies reduce the risk of iatrogenic patient harm.

Scott Masten, PhD
Vice President, Measurement Science & Performance Analytics
Hospital Quality Institute (HQI)
In his work for HQI, Dr. Masten focuses on improving health care data quality and reducing patient injury, including the development of both data intake and data analytics platforms. He does this by bringing over 20 years of applied research and data experience including teaching research methods and statistics courses at both the graduate and undergraduate levels.

Robert Moore, MD, MPH
Chief Medical Officer
Partnership HealthPlan of California
As the Chief Medical Officer for Partnership HealthPlan of California, Dr. Robert Moore is responsible for the appropriateness and quality of health care delivered through the PHC. He leads and oversees PHC’s team of medical directors and keeps staff and providers informed and up to date on changing health regulations and guidance.

Aimee Moulin, MD
Dr. Moulin is a Professor of Emergency Medicine and Division Chief of Addiction Medicine at UC Davis. She is co-Founder of the CA Bridge program a effort dedicated to expanding access to addiction treatment in California hospitals.

Karen Ochoa, CDP
With experience in place-based and human center design processes, Ms. Ochoa experience in community engagement and activisim around varying health and economic topics. She co-founded the L.A. Co-op Lab, a collective established in 2015 to explore and invent ways to build L.A.’s capacity for worker ownership as a pathway toward a more equitable and democratic economy.

Jehni Robinson, MD, FAAFP
Chair and Professor of Family Medicine
Keck School Medicine
Dr. Jehni Robinson is a Professor and Chair of the Department of Family Medicine at the Keck School of Medicine at USC. She also serves as Associate Dean for Primary Care. Dr. Robinson is president elect for USC Care Medical Group, a multispecialty group representing over 800 faculty clinicians practicing at Keck Medicine of USC.

Pelu Tran, BS
CEO
Ferrum Health
Pelu Tran is the Cofounder and CEO of Ferrum Health, an AI-powered peer review automation and monitoring solution that helps radiologists detect and correct errors before they affect patient care. He is a technology pioneer and expert contributor for the World Economic Forum and a Fellow of the UN World Summit on Innovation. He has studied both medicine and engineering at Stanford University.

Michelle van Ryn, PhD, MPH
Distinguished Scientist and CEO
Institute for Equity & Inclusion Sciences
Dr. Michelle van Ryn is Founder, CEO, and Distinguished Scientist of Diversity Science, a public benefit corporation whose mission is to translate the best current evidence into practical and effective approaches for achieving true equity, and deep diversity and full inclusion. Her work has improved the national awareness of how providers contribute to disparities in patient care and has led to greater understanding of how improved health care encounters positively impact patient outcomes.

Kris White, RN, MBA
Co-Founder
Aefina Partners
Kristine White is the Co-founder of Aefina Partners, an organization committed to healthcare transformation through thriving partnerships among healthcare leaders, physicians, team members, patients, and families. In her work, Kris understands that a cross-continuum focus is a must while acknowledging and developing new leadership competencies are required. Her approach recognizes and respects strengths, the contributions and successes of the past, and is committed to creating healthy environments for all.