- In collaboration with the Executive Director of Quality, the manager will position Saddleback as a national leader in clinical Quality performance metrics.
- Develop and implement quality improvement plans in alignment with the hospital’s strategic plan and goal.
- In collaboration with the Executive Director of Quality, the manager will advance Saddleback in the High Reliability Organization (HRO) maturation journey.
- Provides Lean Leader Certified oversight of the organization-wide performance improvement and patient safety plans for SMC.
- Analyze clinical data and performance metrics to identify areas of improvement.
- Ensures compliance with all federal, state, and local healthcare quality and safety standards and regulations.
- In collaboration with the Executive Director of Quality, the Manager of Quality Improvement will advance SMC’s patient experience.
Minimum Qualifications:
- Minimum of two (2) years of experience in the areas of quality management, performance improvement, patient safety, data analytics, database management, or patient experience required
- Minimum three (3) years of experience in leadership role with direct reports required
- Excellent communication, interpersonal, and presentation skills
- Knowledge of quality management principles, tools, and methodologies
- Comprehensive knowledge of regulatory requirements and accreditation standards (e.g. Joint Commission, CDPH, CMS Conditions of Participation)
- Strong computer, data analysis, communication, and project management skills
- Proficient in Microsoft Office and quality management software tools
Education/Licensure/Certification
- Bachelor’s degree required
- Master’s degree in Healthcare Management, Nursing, Public Health, or related field preferred
- Current California RN licensure required
- Certified Professional in Healthcare Quality (CPHQ) or other related certification preferred
Location: Laguna Hills, California
Full time: Yes