HQI’s 5-part Webinar Series: Building Safety Culture and Strengthening Hospital Safety Systems

This series will provide a detailed review of each of the five domains of HQI’s flagship program HQI Cares: BETA HEART®, while drawing explicit links with CMS’ new Patient Safety Structural Measure. The program is offered free of charge.

Click on each session below to register. Attending all five sessions will provide the most comprehensive value from the program.

January 14, 2025 Culture and Measurement (12:00 Noon – 1:00 PM)

Rolling out culture-of-safety surveys
Debriefing on the results
Adopting Just Culture

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If you would like nursing CEUs for this session, please provide your license number below:

January 22, 2025 Event Investigation (12:00 Noon – 1:00 PM)

Identify key components of an organizational response to the investigation and analysis of harm events consistent with the BETA HEART framework.
Articulate the importance of a Human Factors approach to event analysis.
Apply Just Culture principles when evaluating individual behaviors.
Articulate how implementing this comprehensive approach to harm will assist organizations in meeting the Patient Safety Structural Measure.

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If you would like nursing CEUs for this session, please provide your license number below:

January 29, 2025 Communication and Transparency (12:00 Noon – 1:00 PM)

Communicating with honesty and care after adverse events
Developing a communication resource team
Using simulating-based training

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If you would like nursing CEUs for this session, please provide your license number below:

February 6, 2025 Care for the Caregiver (12:00 Noon – 1:00 PM)

Describe the impact of adverse events on the healthcare provider and highlight the importance of providing peer support for members of the healthcare team involved in or affected by patient harm or other traumatic events.
Identify how robust peer support can serve as one foundational component of a comprehensive staff well-being approach.
Explain how Care for the Caregiver domain is an integral component of the BETA HEART framework.
Articulate how an effective program of care for the caregivers will assist organizations in meeting the Patient Safety Structural Measure.

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Your Name(Required)

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Organization(Required)

Job Title(Required)

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If you would like nursing CEUs for this session, please provide your license number below:

February 13, 2025 Early Resolution (12:00 Noon – 1:00 PM)

Conducting timely and effective resolution conversations

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Your Name(Required)

First Last

Email(Required)

Organization(Required)

Job Title(Required)

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If you would like nursing CEUs for this session, please provide your license number below:

BETA Healthcare Group will award CEU credits for this presentation. Each 1-hour webinar is approved by the California Board of Registered Nursing, Provider Number 11130, for 1.0 contact hours.

If you have any questions about this program, please contact Boris Kalanj, HQI’s Director of Programs, at bkalanj@hqinstitute.org.

HQI’s 5-part Webinar Series: Building Safety Culture and Strengthening Hospital Safety Systems

Manager Quality Improvement

SFHN Chief Quality Officer (0943 Manager VIII)

Clinical Quality Director (1285206)

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