Engaging patient family partners into quality improvement projects provides critical insights to inform identification of improvement priorities as well as to add the “why” to the data improvement strategies are built on. Join this session to hear examples of how health systems are tapping into their patients, family caregivers and communities as a resource to drive quality improvement.
Presentation topics include:
- Participants will understand the relationship of patient family engagement and equitable health systems.
- Participants will learn three new ideas for creating inclusive activities in their health system.
- Participants will be able to identify the benefits of integrating patient family perspective in quality improvement processes.
Click here to register.
Wednesday, August 23, 2023: 11:00 a.m.- noon (PT)
Libby Hoy
Founder and Chief Executive Officer
PFCCpartners
From a young age, Libby became a family caregiver to her mother while she battled breast cancer. Shortly after her death, Libby became a parent to three sons who live with mitochondrial dysfunction and in 2016 Libby was diagnosed with Stage IV Salivary gland cancer. These experiences over the course of decades have shaped Libby’s passion for creating a person centered health system.
In 2010, Libby founded PFCCpartners to create a community of patients, families and health care stakeholders committed to the shared learning of Patient & Family Centered Care practice. PFCCpartners also supports the PFANetwork, inclusive of more than 800 Patient Family Advisors in active partnership with health systems, measure developers, policy, quality improvement teams and researchers across the country to improve the quality, safety, experience, and the design of healthcare.
PFCCpartners serves multiple CMS contractors to implement effective Patient Family Engagement strategies across CMS quality improvement programs. In all of her work, Libby strives to build the infrastructure for high value and sustainable partnerships to improve health outcomes for all.
HQI is an approved continuing education (CE) provider by the California Board of Registered Nursing and will provide CHPSO members an opportunity to earn CEs. Provider Number CEP16793 for 1.0 contact hour.
Please contact CHPSO at info@chpso.org if you have any questions.