Quality Quarterly

Unlocking the Power of Patient Safety: The Benefits of Reporting Data to CHPSO  

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In the ever-evolving landscape of health care, ensuring the safety of patients remains a paramount concern. Health care organizations are continually striving to enhance patient care and reduce adverse events. Reporting data to patient safety organizations like the Collaborative Healthcare Patient Safety Organization (CHPSO) is a crucial tool in this pursuit.

HQI Convenes Regional Summit on Hospital Workplace Violence 

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On Sept. 13, the HQI convened a group of over 30 hospital leaders in Sacramento for a gathering dedicated to preventing and responding to workplace violence. The event, Hospital Workplace Violence Regional Leadership Summit, followed the release of HQI’s white paper on workplace violence earlier this year. 

Medication and Equipment Shortages During the COVID-19 Pandemic

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The COVID-19 pandemic posed unprecedented challenges to health care systems worldwide, with medication and equipment shortages emerging as critical issues. To gain insights into how health care organizations navigated these shortages and their impact on patient treatment, CHPSO conducted analyses, drawing from patient safety event records.  

Kamali Jones is HQI’s New Safety & Reliability Clinical Advisor

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This post has been archived and contains information that may be out of date. Kamali Jones has joined HQI as a safety & reliability clinical advisor. Kam is an RN and comes to HQI from Adventist Health, where he served as a clinical education manager for the past five years.  In his role at HQI, […]

Recruitment Continues for Hospital Quality Improvement Platform

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Recruitment for HQI’s updated Hospital Quality Improvement Platform (HQIP) — a quality analytics system that consolidates disparate data sources into a single, statewide platform — is continuing, with an emphasis on reconnecting with those hospitals that had expressed interest prior to the COVID-19 pandemic.  

Tackling the Issue of Workplace Violence

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Getting physically and verbally abused has become far too commonplace for health care workers. And while these circumstances against health care workers are nothing new, they have steadily increased over the past decade and were further exacerbated by the pandemic. 

Analysis Paper: Workplace Violence in Hospitals: Issues, Trends, Prevention, and Response 

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Key Points: 

  • When it comes to non-fatal workplace violence incidents that result in days away from work, health care environments are the most represented — and these incidents most frequently occur in hospital emergency departments. 
  • It is widely acknowledged that incidences of workplace violence are underreported by the hospital staff and providers, a problem that may lie in our health care culture: While we have placed a great deal of focus on patient experience and patient safety, we have placed much less focus on worker safety. 
  • For both prevention of and response to workplace violence, hospitals should establish an effective workplace violence prevention program.