Workplace violence — a growing problem in California hospitals — jeopardizes both workforce wellness and the quality of care. HQI is committed to helping hospitals protect their employees and ensure a safe environment for all.
- HQI’s white paper: Workplace Violence in Hospitals: Issues, Trends, Prevention, and Response
Community of Practice (CoP) on Eliminating Hospital Workplace Violence
The purpose of the Community of Practice is to connect individuals working on the issue of workplace violence in hospitals through a collaborative network designed for peer-to-peer learning and exchange. The CoP consists of 3 program components:
1) MONTHLY VIRTUAL FORUMS
12/12 Virtual Forum (panel of rural and critical access hospitals)
11/21 Virtual Forum (K-9 program and body-worn cameras)
10/24 Virtual Forum (insights from statewide and other large-scale data)
9/26 Virtual Forum (data-driven strategies to address workplace violence)
8/29 Virtual Forum (peer-support program for staff after violent events)
7/25 Virtual Forum (simulation-based training to prevent & manage violence)
6/27 Virtual Forum (identifying and tracking patients at risk for violence)
5/23 Virtual Forum (regulatory and accreditation requirements)
4/18 Virtual Forum (continuum of force & use of tasers by security)
3/13/24 Virtual Forum (leadership and program structure in hospitals)
2/22/24 Virtual Forum (topic overview & link to patient safety)
2) ONLINE RESOURCES FOR HOSPITALS
This section contains select publicly-available resources on prevention/management of workplace violence in hospitals, as well as materials developed and shared by organizations participating in the Community of Practice.
- ACHE Policy Statement: Healthcare Executive’s Role in Mitigating Workplace Violence
- AHRQ SOPS Hospital Survey: Workplace Safety Supplemental Item Set Resource List
- American Academy of Ambulatory Care Nurses: Workplace Safety Toolkit (for outpatient settings)
- AONL – ENA: Toolkit for Mitigating Violence in the Workplace
- California Hospital Association: Healthcare Workplace Violence Prevention Guidebook
- CDC (NIOSH): Online Workplace Violence Prevention Course for Nurses
- IAHSS (International Association for Healthcare Security & Safety):
- Indiana Hospital Association: Safe and Sound Toolkit
- Massachusetts Health & Hospital Association: Developing Safety & Violence Prevention Programs within Hospitals
- Mass General Brigham: Patient Code of Conduct
- Oregon Association for Hospitals and Health Systems: Workplace Violence Toolkit
- Oregon Association for Hospitals and Health Systems:Workplace Violence (WPV) in Healthcare – Resources
- Registered Nurses’ Association of Ontario: Guideline for Preventing Violence, Harassment and Bullying Against Health Workers
- South Carolina Hospital Association: “Do No Harm” Workplace Violence Toolkit
- The Joint Commission: Workplace Violence Prevention Resources
- Virginia Hospital & Healthcare Association: Hospital Workplace Violence Prevention Toolkit
Pomona Valley Hospital Medical Center
Southern California Hospital Culver City: Sample Policies
- Hospital Entry Security & Search
- Prevention and Management of Violence by a Patient or Visitor, Zero Tolerance
Southern California Hospital Culver City: Active Shooter Drill
- Timeline
- Observer Briefing
- Observer-Evaluator Form
- Safety Checklist
- Staff Training and Talking Points
Southern California Hospital Culver City: Metal Detectors FAQs
Southern California Hospital Culver City: Poster for Patients/Visitor
John Muir Health
3) IN-PERSON REGIONAL ROUNDTABLES
In-person events designed to connect individuals who lead or support workplace violence elimination efforts in hospitals located in the same geographic region.