Quality Quarterly

New Opportunities Available in 2024 to Mitigate Workplace Violence

The safety and well-being of the health care workforce are fundamental preconditions to deliver safe and effective patient care. Workplace violence — a growing problem in California hospitals — jeopardizes both workforce wellness and the quality of care, and HQI is committed to helping hospitals address it. 

Hospitals Have Opportunities to Protect Patients Receiving Hospice Care 

Hospice care organizations provide services for the most vulnerable among us — those who are terminally ill and often wholly dependent on family or caregivers. Regrettably, among vulnerable populations, there is a concern about exploitation. The popular 2020 Netflix film “I Care a Lot” delves into a fictional narrative, unveiling fraudulent health care schemes targeting elderly, vulnerable patients. While fiction, it serves as a thought-provoking glimpse into the real hazards and fears patients may encounter in their pursuit of quality health care. 

Medication and Equipment Shortages During the COVID-19 Pandemic

The COVID-19 pandemic posed unprecedented challenges to health care systems worldwide, with medication and equipment shortages emerging as critical issues. To gain insights into how health care organizations navigated these shortages and their impact on patient treatment, CHPSO conducted analyses, drawing from patient safety event records.  

Kamali Jones is HQI’s New Safety & Reliability Clinical Advisor

Kamali Jones has joined HQI as a safety & reliability clinical advisor. Kam is an RN and comes to HQI from Adventist Health, where he served as a clinical education manager for the past five years.  In his role at HQI, Kam will take the lead on member outreach and education, as well as assist […]