2022 HQI Patient Safety Leadership Summit — Northern California Attendee Resource Page

Sunday, November 6

4:30 – 6:00 p.m. | Reception with Napa Valley charm, music and light hors d’oeuvres (Vineyard Terrace, Meritage)

Monday, November 7

7:30 – 8:30 a.m. | Check-in, Continental Breakfast, Exhibit Show and Poster Showcase (Carneros Ballroom Foyer)

8:30 – 8:45 a.m. | Welcome and Opening Comments (Carneros Ballroom)

8:45 – 9:30 a.m. | Opening Keynote (Carneros Ballroom)
Creating a Culture of Quality & Safety
Marty Makary, MD, MPH
International patient safety expert Dr. Makary has served in a leadership role at the United Nations World Health Organization, is a frequent medical commentator, and member of the National Academy of Medicine. In this program he will discuss why he is an advocate for transparency in medicine and common-sense solutions to healthcare’s problems, such as The Surgical Checklist, which he developed at Johns Hopkins, and which was popularized in Atul Gawande’s best-selling book “Checklist Manifesto.” He also will address key trends and offer insights on the future of the health care in California.

9:30 – 9:45​ a.m. | Break

9:45 – 10:30 a.m. | Caring for Our Own: Innovative Approaches (Vista Collina Resort, Vinters Room)
Heather Farley, MD, MHCDS, FACEP

10:30 – 11:15 a.m. | Health Care Futures (Vista Collina Resort, Vinters Room)
Marty Makary, MD, MPH

11:15 – 11:30​ a.m. | Break

11:30 – 12:15 a.m. | Improving Quality and Achieving Equity:
Lessons from the Field and a Blueprint for Action
(Vista Collina Resort, Vinters Room)
Joseph Betancourt, MD, MPH

12:15 – 1:15 p.m. | Hosted Luncheon, Exhibit Show, Technology Demos (Carneros Ballroom Foyer)

1:15 – 5:00 p.m. | Attendees are welcome to attend the afternoon sessions of the HQI Annual Conference

Track 1: General Pt Safety | Causal Analysis (Carneros Ballroom)
David Marx

In this session David Marx will discuss how to apply root cause analysis techniques to strengthen quality improvement programs. He will explain the importance of system design and the need to factor human decision-making into quality improvement processes, and discuss how to identify opportunities to prevent or reduce undesired outcomes.

Track 2: Joy in Practice | Caring for Our Own: Fundamentals of Creating an ​In-House Peer Support Program (Meritage Salons VII & VIII)
Heather Farley, MD, MHCDS, FACEP

Dr. Farley will describe the concept of health care provider as a “second victim” and show how peer support can help health care staff affected by traumatic events. This session will explore how support and empathic communication when providing emotional first aid to caregivers can become foundational to staff wellbeing.

Track 3: Data | Using Signal Detection to Reduce Harm (Meritage Salons I & II)
Scott Masten, PhD

Data aberrations are usually considered a nuisance by analysts, but HQI’s Sentinel Signal Detection Systems convert data abnormalities into useful information. In this session Dr. Masten will discuss how HQI’s signal detection works to identify emerging trends to provide early hospital notification and ultimately decrease the risk of harm to patients.

Track 4: Health Equity | Journey to an Anti-Racism Organization (Meritage Salons IX & X)
Susan P. Ehrlich, MD, MPP

In this session leaders from Zuckerberg San Francisco General Hospital will explain their comprehensive approach to building health care equity, including an innovative approach to measuring and addressing disparities at a departmental level. Presenters also will discuss efforts to integrate equity within the hospital’s work on community health.

2:15 – 2:30 p.m. | Break, Exhibit Show (Regency Foyer)

Track 1: General Pt Safety | CA Bridge Program (Meritage Salons IX & X)
Aimee Moulin, MD

Dr. Moulin will discuss how medication-assisted treatment (MAT) can lead to more effective care and higher survival rates for patients struggling with substance abuse. She will cite recent studies and describe how the California Bridge Program has effectively reduced the risk of death and lowered hospital readmission rates for patients.

Track 2: Joy in Practice | Purpose and Building Better Teams (Meritage Salons VII & VIII)
Kris White, RN

Recent unprecedented uncertainty has brought greater focus to the question: How do we maintain a sense of purpose as we focus on our own health and safety? Kris White will share research findings, powerful case studies, and a proven framework to help organizations build programs, measure outcomes, and inspire change.

Track 3: Data | Using Advanced Analytics to Improve Patient Safety Event Report Analysis (Meritage Salons I & II)
Jessica Howe

Patient safety event reports often contain rich information that can help identify contributing factors to safety issues. However a manual review of reports if often required. This session will describe how computer science techniques and advanced analytic methods can support efficient and effective analysis that leads to actionable insights. 

Track 4: Health Equity | No Safety Without Equity: Eliminating Errors in Diverse Populations (Carneros Ballroom)
Joseph Betancourt, MD

Research has demonstrated that minorities suffer from medical errors with greater clinical consequences at higher rates than their white counterparts. This session will discuss the intersection between equity and patient safety, with a focus on strategies to eliminate errors in diverse populations and address the needs of limited-English proficiency patients.

3:30 – 4:00 p.m. | Break, Technology Demonstrations (Carneros Ballroom Foyer)

4:00 – 5:00 p.m. | Closing Keynote | Every ½ Second Counts (Carneros Ballroom)
Ridley Barron
What can be done in our health care systems to improve overall quality? As long as people serve in health care, there will be a human component – the potential for error. In this session, participants will learn from the family member of one victim. They will be challenged by seven simple principles drawn from personal experience and be encouraged to apply them to their own situations. Listeners will leave with practical steps to promote safety.

Joseph Betancourt, MD, MPH
Senior Vice President, Equity and Community Health
Massachusetts General Hospital

Dr. Joseph Betancourt is the Senior Vice President, Equity and Community Health at Massachusetts General Hospital, and founder, senior advisor and faculty of the Disparities Solutions Center (DSC) at Mass General as well as a practicing Internal Medicine physician. He is a nationally and internationally recognized expert in health policy, health care disparities, diversity, and cross-cultural medicine.

Heather Farley, MD, MHCDS, FACEP
Chief Wellness Officer

Dr. Farley’s focus is on advancing the professional fulfillment and wellbeing of healthcare workers. She leads advocacy programs and initiatives aimed at optimizing the caregiver experience and fostering WorkLife meaning, connection, and joy. She currently oversees a team of dedicated and talented individuals who make the transformational work of ChristianaCare’s Center for WorkLife Wellbeing possible.

Marty Makary, MD, MPH
Chief of Islet Transplant Surgery
Johns Hopkins

A public health researcher, Dr. Makary leads efforts to improve the health of communities and focuses on the “re-design of health care” to make health care more reliable, holistic, and coordinated, especially for vulnerable populations. He leads national efforts to increase medical transparency and lower health care costs for everyday businesses and consumers.

We would like to thank the following exhibitors for their support of the 2022 HQI Annual Conference.

Emerald Sponsors:

The California Health Care Foundation is dedicated to advancing meaningful, measurable improvements in the way the health care delivery system provides care to the people of California, particularly those with low incomes and those whose needs are not well served by the status quo. We work to ensure that people have access to the care they need, when they need it, at a price they can afford. 
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. 
CommonSpirit strives to build more resilient communities, advocate for those who are poor and vulnerable, and innovate how and where healing can happen—both inside our hospitals and out in our communities. We are committed to a mission of serving all people, especially those who are vulnerable. As the nation’s leading provider of Medicaid services, we work to ensure those in need have access to quality care.
Since 1979, HSAG has been committed to improving the quality of healthcare services to achieve the best possible patient outcomes. We provide healthcare quality expertise to those who deliver and receive care, and tools and resources for patients, families, and caregivers to be advocates for their own health.

Platinum Sponsor:

PointClickCare is uniting the richest, post-acute data set with the most expansive, full-continuum network, giving care teams immediate, point-of-care access to deep, real-time insights at any stage of a patient’s healthcare journey. We help providers harness the power of data to improve the most important areas of their business. More than 26,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.

Poster Pavilion Sponsor:

NAPA is a collaborative community of 6,000+ perioperative experts trusted by nearly 500 sites and growing. We provide best-in-class, patient-centric anesthesia and pain management care and leadership at hospitals, ambulatory surgery centers, and office-based practices across 20 states, serving nearly 3 million patients annually.

Gold Sponsors:

At Anthem Blue Cross we understand our health connects us to each other. What we all do impacts those around us. So, Anthem is dedicated to delivering better care to our members, providing greater value to our customers and helping improve the health of our communities.
BETA Healthcare Group (BETA) is the largest professional liability insurer of hospitals on the West Coast and provides coverage to more than 600 hospital and healthcare facility locations. In addition, BETA provides workers’ compensation coverage for over 70,000 healthcare workers in California. BETA also has a long-established and growing commitment to physicians, providing medical professional liability coverage to over 7,600 physicians and more than 50 medical groups.
Bio-K+® is a research-based manufacturer of medical-grade probiotics. We provide science-backed and clinically proven microbiome solutions to help health professionals deliver better patient outcomes, quality of life and reduced cost of care.
Our parent company KERRY is a global leader in taste and nutrition.  Its role is to deliver sustainable food and active nutrition technologies that nourish lives around the globe.
The Department of Health Care Access and Information (HCAI) identifies shortages of primary care, behavioral health,
and dental health professionals and serves as the state’s building department for hospitals and skilled nursing facilities.
HCAI provides objective health care information as it collects and hosts trusted, publicly available data on healthcare
costs, health workforce capacity, healthcare facilities, and patient characteristics.
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and nonprofit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.6 million members in 8 states and the District of Columbia. 
RLDatix is a healthcare technology company supporting the integration and automation of workflows across governance, risk, compliance, and workforce management functions. RLDatix helps healthcare organizations deliver critical insights to improve outcomes, inspire trust, and provide a safer experience for patients and health workers. Visit rldatix.com to learn more.  
SpeedTrack’s healthcare analytics solutions for Population Health Decision Support (PHDS) provide the most comprehensive view of patient care dynamics available. With a focus on customer driven design, SpeedTrack applications include, quality of care metrics, patient safety reporting and analytics, population health management and strategic planning.  PHDS enables healthcare professionals to immediately discover the critical information required to improve care and reduce costs without the frustration of requesting support from IT departments or EHR vendors. Our patented information solutions enable fast, intuitive access to insights regardless of the size, structure, or complexity of your data.

For additional assistance contact CHA’s Education Department at education@calhospital.org.