The Impact of Bias on Quality and Patient Safety

March 12, 2020 | 12:00 - 1:00PM PT

Patient Safety Awareness Week 2020

Despite decades of evidence and thousands of studies demonstrating racial and ethnic inequalities in health care quality and safety, there has been limited progress towards correcting this problem. The lack of progress is especially disturbing in light of the fact that clinicians, providers and health care organizations deeply and sincerely want to provide high quality and safe care to all their patients. This talk focuses on the overlooked factors that are at the root of our lack of progress. Many of our approaches fail to take into account the way we, as humans, actually think about and respond to each other and our world.

Fortunately, there is a large body of scientific evidence regarding the complex interplay of human motives and information processing – and the way they are influenced by social and organizational factors – that can be used to inform interventions and accelerate progress. This presentation will increase participant understanding of the evidence regarding factors that support vs. undermine the ability of health care professionals and organizations to provide unbiased and equally high-quality and safe care to all their patients.

At the conclusion of this presentation, the participant will be able to

  • Identify key aspects of human information processing as related to cognitive biases, including implicit racial and other biases.
  • Understand specific individual, group and organizational factors that promote equal quality and safety.

Click here to register for this webinar.

Michelle van Ryn, PhD, MPH
President and Founder
Diversity Science
Institute for Equity & Inclusion Sciences 

Grace Phelps Distinguished Endowed Professor 
Oregon Health & Science University 

Michelle van Ryn holds the Grace Phelps Distinguished Professorship at Oregon Health & Science University and is Founder & President of the Institute for Equity & Inclusion Sciences (DBA DiversityScience), a public benefit corporation whose mission is to translate the best current evidence into practical and effective approaches for achieving true equity, and deep diversity and full inclusion.

Dr. van Ryn’s research focuses on understanding and advancing the individual and organizational conditions that allow people to be their most unbiased, skilled and effective selves in the way they interact with their colleagues and the people they serve.  Dr. van Ryn is currently the Principal Investigator of an on-going, NIH R01-funded, national study of the impact of medical school and residency education on factors on new physicians’ characteristics that are connected to their ability to give fully equitable care and is the Scientific Director for numerous organizational Inclusive Climate Assessments. She has been invited to give dozens of presentations on her research, both nationally and abroad, and has authored over 107 journal articles, abstracts, and other written publications.

In recognition of her work, Dr. van Ryn has received several awards and honors, including the Rackham Award for Most Promising Dissertations (conferred by the University of Michigan), the Lena Rowland Award for Best Preventative Intervention (conferred by the National Mental Health Association), and the Forum Best Oral Presentation (conferred by the American Academy on Communication in Healthcare).  She serves as a standing grant reviewer for the National Institutes of Health Social Psychology and Individual Personality Study Section and has served as an ad hoc reviewer numerous times for a variety of organizations. Dr. van Ryn also a member of numerous professional societies and associations, including the Association for Health Service Research, the American Psychological Association, Society for Behavioral Medicine and the American Academy for Healthcare Communication.

One complimentary CE unit will be provided to dues-paying member hospitals of the Hospital Quality Institute, CHPSO Patient Safety Organization, the California Hospital Association or the regional hospital associations in CA.

HQI is an approved continuing education (CE) provider by the California Board of Registered Nursing and will provide CHPSO members an opportunity to earn CEs. Provider Number CEP16793 for 1.0 contact hour.

HQI does not currently offer ACPE approved Pharmacy CE, but the State of California will accept CE from courses which have been approved for continuing education by the Medical Board of California, the California Board of Podiatric Medicine, the California Board of Registered Nursing or the Dental Board of California towards their California continuing education requirement (Section 1732.2(b) of the California Code of Regulations). Pharmacists need to keep track of CE from these sources on their own as they are not submitted to NAPB.