More than 70% of non-fatal injuries of illnesses are due to violence in the workplace and 62% of healthcare workers have experienced workplace violence. Now more than ever leaders in healthcare must develop a foundation to ensure the safety and security of their staff, medical staff, patients, and visitors. First, this webinar reviews the strategies and tactics used to build a workplace violence prevention program. Next, the webinar will go in detail on how the hospital partnered with local law enforcement to prepare staff in the unfortunate event the hospital has an active shooter in or around the building.
Presentation topics include:
- Describe the prevalence of violence in the health sector
- Understand the requirements to develop a WPV prevention plan
- Describe strategies and tactics to build and deploy an effective WPV prevention plan
- Define an emergency response plan
- Describe the development and implementation of an active shooter drill for a 400+ bed, metropolitan hospital
- Describe facility collaboration with law enforcement to prevent WPV
- Describe actions a facility can take to prepare for active shooter incidents
Wednesday, January 24, 2024: 10:00 a.m.- 11:00 a.m. (PT)
Chantel Pizarro, MBA
Chief Operating Officer
Southern California Hospital – Culver City
Chantel is the Chief Operating Officer of Southern California Hospital at Culver City, a 453-bed acute care hospital with 103 behavioral health beds. She has direct oversight of the hospital’s emergency management and safety program and is an advocate for patient and staff safety. Previously, Chantel served as the Associate Vice President of Ambulatory Operations for Tenet Healthcare-Detroit Medical Center.
Chantel is skilled at understanding and optimizing workflows and leveraging systems to improve operations. Her strong analytical background allows her to collaborate with her team to use data to build sustainable programs. Her recent work rebuilding the workplace violence prevention program at Southern California Hospital at Culver City has improved safety by decreasing the number of workplace violence incidents by greater than 50% and led to significant improvements in engineering controls.
Chantel earned a master’s degree in business administration and certification in health sector management from Duke University’s Fuqua School of Business in Durham, North Carolina. She holds a Lean Six Sigma license from the Institute of Industrial Engineers and a bachelor’s degree in business economics and communication from the University of California in Santa Barbara, California.
HQI is an approved continuing education (CE) provider by the California Board of Registered Nursing and will provide CHPSO members an opportunity to earn CEs. Provider Number CEP16793 for 1.0 contact hour.
Please contact CHPSO at firstname.lastname@example.org if you have any questions.