Quality Quarterly

A Strong Year and More to Come

In this final month of the year, and as we look toward 2024, we at HQI have been taking some time to reflect on the work we’ve been able to accomplish alongside hospital leaders throughout California and beyond.  

New Opportunities Available in 2024 to Mitigate Workplace Violence

The safety and well-being of the health care workforce are fundamental preconditions to deliver safe and effective patient care. Workplace violence — a growing problem in California hospitals — jeopardizes both workforce wellness and the quality of care, and HQI is committed to helping hospitals address it. 

Hospitals Have Opportunities to Protect Patients Receiving Hospice Care 

Hospice care organizations provide services for the most vulnerable among us — those who are terminally ill and often wholly dependent on family or caregivers. Regrettably, among vulnerable populations, there is a concern about exploitation. The popular 2020 Netflix film “I Care a Lot” delves into a fictional narrative, unveiling fraudulent health care schemes targeting elderly, vulnerable patients. While fiction, it serves as a thought-provoking glimpse into the real hazards and fears patients may encounter in their pursuit of quality health care.