Teamwork: The Road to Respect, Reliability, and Resilience
Everyone in health care is in the business of saving lives, whether you are a front line caregiver, an equipment supplier, an environmental engineer, an executive, an analyst, or any other position that touches the processes, systems, environment, or evaluation of health care. We are all in the business of saving lives, and we must function with reliability every day. It is not “OK” in health care to do a better job on some days, more than others. We have to get it right — provide the highest quality of care, and prevent harm and medical errors — all day, every day.