Annual Conference

2022 HQI Annual Conference — Northern California

The Meritage Resort and Spa Napa, CA, 94552
November 6, 2022 | 4:30 - 6:00PM PT
November 7, 2022 | 8:30AM - 5:00PM PT

This educational activity is jointly provided by AXIS Medical Education and California Hospital Association

Join colleagues and patient safety experts at the 2022 Hospital Quality Institute Annual Conference, an experience sure to restore and inspire.

Registration fees for the 2022 HQI Annual Conference have been waived for members.

See HQI president Robert Imhoff explain why the program is now free for members.

Tap into patient safety excellence, connect with peers and experts, and zero in on zero-harm care.

It’s critical we learn from mistakes that negatively impact patient outcomes. We share experiences in hopes those errors are not repeated. The HQI annual conference brings together frontline professionals to highlight successes, celebrate achievements, and chart a course that leads to higher quality patient care.

Join us to hear from internationally-renowned patient safety experts discussing today’s most important issues. Learn from shared experiences and network with quality improvement professionals from across the Western U.S. at the sixth annual HQI Patient Safety Conference!

HQI does more than envision a day when hospitals deliver zero defect care to the communities they serve.  We lead the effort to make that goal a reality. HQI tracks more than 2 million safety events and provides expert data analysis to identify patient safety issues early and save lives. 

Delivering on zero harm. It starts here. It starts now.

Target Audience:
Hospital and health care system CEO, CFO, Chief Medical Officer, Chief Nursing Officer, Patient Safety Executive.

At the conclusion of this activity, participants should be better able to:

Name key indicators of disparities in patient safety outcomes. Explain the root causes for medical errors in diverse patients and those with limited-English proficient patients.

Identify metrics for measuring staff burnout.

Demonstrate techniques proven to help prevent burnout in health care settings.

Summarize the five critical principles of an effective quality improvement framework.

Demonstrate how to apply the five critical principles of an effective quality improvement framework in a hospital environment.

Explain relationships between behaviors that undermine teamwork in the workplace and may lead to avoidable negative medical outcomes.

Outline barriers to addressing disrespect in the workplace.

Summarize the impact of street medicine on patient outcomes in populations experiencing homelessness.

Outline the components of an effective street medicine hospital-based consult service.

Employ a proven model of multi-sector engagement to improve patient outcomes in minority communities.

Discuss strategies to elevate Black voices to inform clinical, institutional, and community change strategies. 

Illustrate the importance of providing peer support for health care professionals affected by traumatic patient events.

Model how peer support can be foundational to staff wellbeing. 

Summarize research findings related to inequities in patient safety.

List two organizational conditions needed to eliminate inequities in patient safety.

Discuss two personal bias-prevention strategies.

Apply computer science and data visualization techniques to analyze large databases of patient safety event reports to identify patterns and trends.  

Explain how human factors can contribute to patient safety event report quality.

Identify the key factors that increase the risk of death following a non-fatal overdoes.

Apply strategies to decrease risk of overdoses in emergency departments and hospitalized patients.

Explain the methodology used for passive signal detection surveillance.

Examine the benefits of sentinel signal detection and its role in eliminating patient harm.

List the common categories of medical errors of omission leading to malpractice and patient harm.

Summarize the metrics that should be measured and monitored to ensure artificial intelligence quality systems that are deployed are delivering clinical value.


4:30 – 6:00 p.m. | Reception with Napa Valley charm, music and light hors d’oeuvres


Note: Livestreaming includes all keynote and general sessions plus select breakout sessions.

8:30 – 8:45 a.m. | Welcome and Opening Comments

8:45 – 9:30 a.m. | Opening Keynote
Creating a Culture of Quality & Safety

Marty Makary, MD, MPH
International patient safety expert Dr. Makary has served in a leadership role at the United Nations World Health Organization, is a frequent medical commentator, and member of the National Academy of Medicine. In this program he will discuss why he is an advocate for transparency in medicine and common-sense solutions to healthcare’s problems, such as The Surgical Checklist, which he developed at Johns Hopkins, and which was popularized in Atul Gawande’s best-selling book “Checklist Manifesto.” He also will address key trends and offer insights on the future of the health care in California.

9:30 – 9:45​ a.m. | Break

9:45 – 10:45 a.m.​ | Track (choose one)

Track 1: General Pt Safety (Livestream)
Pathway to Excellence: Framework for Continuous Learning
Track 2: Joy in Practice
Avoiding Health Care Workforce Burnout
Track 3: Data
Practical Applications of AI in Clinical Setting
Track 4: Health Equity
The Impact of Explicit and Implicit Bias on Patient Safety
Robert Moore, MD, MPHCarrie Adair, PhD Pelu Tran, PS and Richard Friedland, MDMichelle van Ryn, PhD, MPH 
Dr. Moore will discuss how structural flaws doom most quality improvement efforts, and share a framework proven to increase the success of quality improvement programs. He will address the five critical underpinnings of Pathways to Excellence and offers significant insights into how hospitals can make patient safety initiatives more effective.Dr. Adair will share findings on well-being in health care and show how to implement strategies to help avoid burnout. She will share assessment metrics and tips for establishing institution-level approaches to workforce well-being. Attendees will come away better prepared to improve their well-being and the well-being of their teams. In this session, presenters will discuss the use of Artificial Intelligence (AI) algorithms in providing a population-level safety net for medical errors and gaps in care. They also will address an ROI justification for AI quality systems and how to overcome challenges to implementing AI systems in quality improvement programs.Over the past two decades, thousands of studies have demonstrated inequities in patient care and safety. Dr. van Ryn will share insights from these studies, describe implications for current approaches, and recommend evidence-driven strategies for accelerating progress towards high-quality, equitable health care and safety for all patients.

10:45 – 11:15 a.m. | Break, Exhibit Show, Technology Demos

11:15 a.m. – 12:15 pm.​ | Track (choose one)

Track 1: General Pt Safety
Street Medicine and Hospital Relationships
Track 2: Joy in Practice
Pursuing Joy and Meaning in Practice: Accountable Professionals Supported by a Plan 
Track 3: Data (Livestream)
Emerging Programs, Data Resources and Measures for Hospitals
Track 4: Health Equity
Cherished Futures for Black Moms and Babies
Brett Feldman, MSPAS, PA-C and Jehni Robinson, MD, FAAFPGerald Hickson, MDChris Krawczyk, PhDKaren Ochoa, CDP
People experiencing unsheltered homelessness have higher rates of morbidity and mortality, higher rates of acute healthcare services, and lower rates of engagement in primary care compared to the housed population. Hospitals struggle to place people experiencing unsheltered homelessness and ensure treatment continuity. This session will present strategies for that intersection.Dr. Hickson will discuss how disrespectful behaviors can undermine teamwork, hinder efforts to advance a safety culture, and lead to avoidable patient harm. He will explain how to identify problem behaviors and use the Vanderbilt Professionalism pyramid to address disrespect in the workplace, uphold professional accountability, and improve patient outcomes.In this session Dr. Krawczyk will present an overview of new HCAI programs, and current HCAI data and analytics capacities and products. He will also discuss forthcoming strategies, analytics and products that are resulting from direct engagement with hospitals and partners, including incorporating social drivers of health and cost data into future HCAI products.Cherished Futures is a co-op working to reduce Black infant deaths and improve patient safety for Black families in Los Angeles County. Hear Ms. Ochoa discuss how the co-op employs strategies across three domains – clinical, institutional, and community – to elevate Black voices and thought leadership, and takeaway key lessons learned. 

12:15 – 1:15 p.m. | Hosted Luncheon, Exhibit Show, Technology Demos

1:15 – 2:15 pm.​ | Track (choose one)

Track 1: General Pt Safety (Livestream)
Causal Analysis
Track 2: Joy in Practice
Caring for Our Own: Fundamentals of Creating an ​In-House Peer Support Program
Track 3: Data
Using Signal Detection to Reduce Harm
Track 4: Health Equity
Journey to an Anti-Racism Organization
David Marx Heather Farley, MD, MHCDS, FACEP Scott Masten, PhDSusan Ehrlich, MD, MPP
In this session David Marx will discuss how to apply root cause analysis techniques to strengthen quality improvement programs. He will explain the importance of system design and the need to factor human decision-making into quality improvement processes, and discuss how to identify opportunities to prevent or reduce undesired outcomes.Dr. Farley will describe the concept of health care provider as a “second victim” and show how peer support can help health care staff affected by traumatic events. This session will explore how support and empathic communication when providing emotional first aid to caregivers can become foundational to staff wellbeing.Data aberrations are usually considered a nuisance by analysts, but HQI’s Sentinel Signal Detection Systems convert data abnormalities into useful information. In this session Dr. Masten will discuss how HQI’s signal detection works to identify emerging trends to provide early hospital notification and ultimately decrease the risk of harm to patients.In this session leaders from Zuckerberg San Francisco General Hospital will explain their comprehensive approach to building health care equity, including an innovative approach to measuring and addressing disparities at a departmental level. Presenters also will discuss efforts to integrate equity within the hospital’s work on community health.

2:15 – 2:30 p.m. | Break, Exhibit Show

2:30 – 3:30 pm.​ | Track (choose one)

Track 1: General Pt Safety
CA Bridge Program
Track 2: Joy in Practice
Purpose and Building Better Teams
Track 3: Data
Using Advanced Analytics to Improve Patient Safety Event Report Analysis
Track 4: Health Equity (Livestream)
No Safety Without Equity: Eliminating Errors in Diverse Populations
Aimee Moulin, MDKris White, RN Jessica Howe, MAJoseph Betancourt, MD
Dr. Moulin will discuss how medication-assisted treatment (MAT) can lead to more effective care and higher survival rates for patients struggling with substance abuse. She will cite recent studies and describe how the California Bridge Program has effectively reduced the risk of death and lowered hospital readmission rates for patients.Recent unprecedented uncertainty has brought greater focus to the question: How do we maintain a sense of purpose as we focus on our own health and safety? Kris White will share research findings, powerful case studies, and a proven framework to help organizations build programs, measure outcomes, and inspire change.Patient safety event reports often contain rich information that can help identify contributing factors to safety issues. However a manual review of reports if often required. This session will describe how computer science techniques and advanced analytic methods can support efficient and effective analysis that leads to actionable insights. Research has demonstrated that minorities suffer from medical errors with greater clinical consequences at higher rates than their white counterparts. This session will discuss the intersection between equity and patient safety, with a focus on strategies to eliminate errors in diverse populations and address the needs of limited-English proficiency patients.

3:30 – 4:00 p.m. | Break, Technology Demos

4:00 – 5:00 p.m. | Closing Keynote | Every ½ Second Counts
Ridley Barron
What can be done in our health care systems to improve overall quality? As long as people serve in health care, there will be a human component – the potential for error. In this session, participants will learn from the family member of one victim. They will be challenged by seven simple principles drawn from personal experience and be encouraged to apply them to their own situations. Listeners will leave with practical steps to promote safety.

Carrie Adair, PhD
Assistant Director of Well-being and Research
Duke Center for Healthcare Safety and Quality
Dr. Adair is a Social Psychologist by training with expertise in the areas of Healthcare Worker burnout and well-being. Her lines of research examine the psychology of well-being, tools to enhance resilience, institutional interventions to reduce and prevent burnout, well-being and safety culture metrics, interpersonal relationships, mindfulness, and improving safety culture.

Ridley Barron is an author, internationally known speaker and tireless advocate for patient safety. Carrying the power of personal experience, Ridley approaches the subject of Patient Safety with an unforgettable message of hope, healing, and forgiveness that empowers patients, families, clinicians and those impacted by adverse medical events. It leaves a lasting impression and offers challenging improvements in patient safety. Ridley has shared his story, “Every 1⁄2 Second Counts”, in a variety of settings from coast to coast as well as in the words of his long awaited book, Twist of Faith.

Joseph Betancourt, MD, MPH
Senior Vice President, Equity and Community Health
Massachusetts General Hospital

Dr. Joseph Betancourt is the Senior Vice President, Equity and Community Health at Massachusetts General Hospital, and founder, senior advisor and faculty of the Disparities Solutions Center (DSC) at Mass General as well as a practicing Internal Medicine physician. He is a nationally and internationally recognized expert in health policy, health care disparities, diversity, and cross-cultural medicine.

Susan Ehrlich, MD, MPP
Chief Executive Officer
Zuckerberg San Francisco General Hospital and Trauma Center

Dr. Ehrlich has extensive background and knowledge of public health policy and finance at all levels of government, having served as Budget and Planning Director for the San Francisco Department of Public Health and a health care analyst within the California State Legislative Analyst’s Office. She is a Lean-certified physician executive with extensive expertise leading and transforming public health care organizations serving diverse and vulnerable populations.

Heather Farley, MD, MHCDS, FACEP
Chief Wellness Officer

Dr. Farley’s focus is on advancing the professional fulfillment and wellbeing of healthcare workers. She leads advocacy programs and initiatives aimed at optimizing the caregiver experience and fostering WorkLife meaning, connection, and joy. She currently oversees a team of dedicated and talented individuals who make the transformational work of ChristianaCare’s Center for WorkLife Wellbeing possible.

Brett Feldman, MSPAS, PA-C
USC Division of Street Medicine
Brett J. Feldman, MSPAS, PA-C, is the Director of Street Medicine at the Keck School of Medicine of USC and serves as the Vice Chair of the Street Medicine Institute. He has practiced homeless medicine for 11 years and founded three programs including the DeSales University Free Clinic, Lehigh Valley Health Network (LVHN) Street Medicine in Allentown, PA, and recently at the USC Keck School of Medicine. He is a winner of the Pennsylvania Society of Physician Assistants Humanitarian of the Year Award, LVHN Walking on Water Award and Lehigh Valley Healthcare Hero Award.

Richard Friedland, MD
President/Managing Partner
Hudson Valley Radiologists/DRA Imaging

Dr. Friedland is a practicing neuroradiologist, licensed in both NYS and Connecticut.  He’s been President / Managing Partner of his radiology group, Hudson Valley Radiologists / DRA Imaging since 2010.  He is also the CEO of a startup company called Radloop, whose mission is patient safety by communicating and tracking actionable findings while reducing administrative tasks for radiologists and referrers.

Gerald Hickson
Joseph C. Ross Chair of Medical Education and Administration, Professor of Pediatrics, Founding Director of the Center for Patient and Professional Advocacy
Vanderbilt University Medical Center

Since 1990, Dr. Hickson’s research has focused on why certain physicians attract a disproportionate share of malpractice claims, how disrespect impacts team performance and outcomes of care and how to identify and support high-risk clinicians. He serves as Chair of the Board of Directors of the Institute for Healthcare Improvement (IHI). He also serves on the Board of Directors of the University of Southern California (USC) Health System and is a member of the International Regulatory Expert Advisory Group to the Australian Health Practitioner Regulation Agency (AHPRA).

Jessica Howe, MA
Research Scientist and Systems Safety Specialist
MedStar Health National Center for Human Factors in Healthcare

Dr. Howe’s research focuses on understanding the human dimension and employing various human factors research methodologies to provide effective, efficient, and safe solutions. Her expertise includes understanding the impact of health information technology on usability, safety, and public policy. Dr. Howe has also led numerous patient safety initiatives examining various aspects of the healthcare system and provided systems solutions to impact change. Her research has been published in high-impact journals such as the Journal of the American Medical Association and has helped shape public policy.

Chris Krawcyzk, PhD
Chief Analytics Officer
Dr. Christopher Krawczyk is Chief Analytics Officer with the Department of Health Care Access and Information (HCAI), Information Services Division.  Dr. Krawczyk oversees strategic direction for analyses of healthcare quality, outcomes, utilization, and cost.  Dr. Krawczyk also oversees data services and facilitates stakeholder engagement to increase the usefulness and impact of HCAI data products. 

Marty Makary, MD, MPH
Chief of Islet Transplant Surgery
Johns Hopkins

A public health researcher, Dr. Makary leads efforts to improve the health of communities and focuses on the “re-design of health care” to make health care more reliable, holistic, and coordinated, especially for vulnerable populations. He leads national efforts to increase medical transparency and lower health care costs for everyday businesses and consumers.

David Marx
Just Culture

Formerly a Boeing aircraft design engineer, Mr. Marx won the International Federation of Airworthiness’s Whittle Safety Award for developing a human error investigation process used by airlines worldwide. In the health care sector, Mr. Marx continues to help health care institutions and regulatory agencies reduce the risk of iatrogenic patient harm.

Scott Masten, PhD
Vice President, Measurement Science & Performance Analytics
Hospital Quality Institute (HQI)

In his work for HQI, Dr. Masten focuses on improving health care data quality and reducing patient injury, including the development of both data intake and data analytics platforms. He does this by bringing over 20 years of applied research and data experience including teaching research methods and statistics courses at both the graduate and undergraduate levels.

Robert Moore, MD, MPH
Chief Medical Officer
Partnership HealthPlan of California

As the Chief Medical Officer for Partnership HealthPlan of California, Dr. Robert Moore is responsible for the appropriateness and quality of health care delivered through the PHC. He leads and oversees PHC’s team of medical directors and keeps staff and providers informed and up to date on changing health regulations and guidance.

Aimee Moulin, MD
Dr. Moulin is a Professor of Emergency Medicine and Division Chief of Addiction Medicine at UC Davis. She is co-Founder of the CA Bridge program a effort dedicated to expanding access to addiction treatment in California hospitals.

Karen Ochoa, CDP
With experience in place-based and human center design processes, Ms. Ochoa experience in community engagement and activisim around varying health and economic topics. She co-founded the L.A. Co-op Lab, a collective established in 2015 to explore and invent ways to build L.A.’s capacity for worker ownership as a pathway toward a more equitable and democratic economy.

Raj Ratwani, PhD
Dr. Ratwani has spent 10 years developing methods to improve the analysis and use of patient safety event reports and other safety data. This work has included development of algorithms, analysis of workflows, and interviews with reporters and analysts. Dr. Ratwani’s work has been funded by the Agency for Health Research and Quality, including numerous grants totaling over $5m. 

Jehni Robinson, MD, FAAFP
Chair and Professor of Family Medicine
Keck School Medicine
Dr. Jehni Robinson is a Professor and Chair of the Department of Family Medicine at the Keck School of Medicine at USC. She also serves as Associate Dean for Primary Care. Dr. Robinson is president elect for USC Care Medical Group, a multispecialty group representing over 800 faculty clinicians practicing at Keck Medicine of USC.

Pelu Tran, BS
Ferrum Health

Pelu Tran is the Cofounder and CEO of Ferrum Health, an AI-powered peer review automation and monitoring solution that helps radiologists detect and correct errors before they affect patient care. He is a technology pioneer and expert contributor for the World Economic Forum and a Fellow of the UN World Summit on Innovation. He has studied both medicine and engineering at Stanford University.

Michelle van Ryn, PhD, MPH
Distinguished Scientist and CEO
Institute for Equity & Inclusion Sciences
Dr. Michelle van Ryn is Founder, CEO, and Distinguished Scientist of Diversity Science, a public benefit corporation whose mission is to translate the best current evidence into practical and effective approaches for achieving true equity, and deep diversity and full inclusion. Her work has improved the national awareness of how providers contribute to disparities in patient care and has led to greater understanding of how improved health care encounters positively impact patient outcomes.

Kris White, RN, MBA
Aefina Partners
Kristine White is the Co-founder of Aefina Partners, an organization committed to healthcare transformation through thriving partnerships among healthcare leaders, physicians, team members, patients, and families. In her work, Kris understands that a cross-continuum focus is a must while acknowledging and developing new leadership competencies are required. Her approach recognizes and respects strengths, the contributions and successes of the past, and is committed to creating healthy environments for all.

The Meritage Resort and Spa
875 Bordeaux Way
Napa, CA 94558
(866) 370-6272

The Meritage Resort and Spa has rooms available at the discounted rate of $279 for all nights during the conference. For reservations, call (866) 370-6272 and mention the “Hospital Quality Institute” conference. The deadline for discounted sleeping rooms is October 14. To book a room online, click here.

Vista Collina Resort at the Meritage 
850 Bordeaux Way
Napa, CA 94558
(866) 370-6272
The Vista Collina Resort at the Meritage has rooms available at the discounted rate of $279 for all nights during the conference. For reservations, call (866) 370-6272 and mention the “Hospital Quality Institute” conference. The deadline for discounted sleeping rooms is October 14. To book a room online, click here.

In-person Conference
*Members: $0
**Nonmembers: $450

Livestream Conference
*Members: $0
**Nonmembers: $300
Note:  Livestreaming includes opening and closing keynotes plus select breakout sessions.

*Members are CHA member hospitals. **Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible non-member California hospitals.

CLICK HERE to register.

Cancellation Policy
A $75 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled event and emailed to
No refunds will be given after these dates. Substitutions are encouraged. Cancellation and substitution notification may be emailed to In the unlikely event that the program is cancelled, refunds will be issued to paid registrants within 30 days.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.

Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and California Hospital Association.  AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive 5.75 Interprofessional Continuing Education (IPCE) credit for learning and change.

Credit Designation for Physicians
AXIS Medical Education designates this live activity for a maximum of 5.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Nursing
AXIS Medical Education designates this continuing nursing education activity for 5.75 contact hours.
Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.

Quality Professionals
This program has been approved by the National Association for Healthcare Quality for a maximum of 5.75 CPHQ continuing education credits for this event.

Healthcare Executives
ACHE Qualified Education credit must be related to healthcare management (i.e., it cannot be clinical, inspirational, or specific to the sponsoring organization). It can be earned through educational programs conducted or sponsored by any organization qualified to provide education programming in healthcare management. Programs may be sponsored by ACHE, chapters, or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.). You will receive a certificate of completion for 5.75 hours.

AXIS Contact Information
For information about the accreditation of this program please contact AXIS at

Disclosure of Conflicts of Interest
AXIS Medical Education requires faculty, instructors, authors, planners, directors, managers, reviewers, and other individuals who are in a position to control the content of this activity to disclose all real or apparent conflicts of interest they may have with ineligible companies. An ineligible entity is any organization whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. All relevant conflicts of interest are identified and mitigated prior to initiation of the planning phase for an activity. 

AXIS has mitigated and disclosed to learners all relevant conflicts of interest disclosed by staff, planners, faculty/authors, peer reviewers, or others in control of content for this activity. Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation or activity. Disclosure information for faculty, authors, course directors, planners, peer reviewers, and/or relevant staff is provided with this activity.

The faculty reported the following relevant financial relationships or relationships they have with ineligible companies of any amount during the past 24 months:

Name of Faculty/PresenterReported Financial Relationship
Marty Makary, MD, MPHNothing to disclose
Robert Moore, MD, MPHNothing to disclose
Carrie Adair, PhDNothing to disclose
Pelu Tran, BSNothing to disclose
Richard Friedland, MDNothing to disclose
Michelle van Ryn, PhD, MPHNothing to disclose
Brett Feldman, MSPAS, PA-CNothing to disclose
Jehni Robinson, MD, FAAFPNothing to disclose
Gerald Hickson, MDSpeakers Bureau: Medtronic
Christopher Krawczyk, PhDNothing to disclose
Karen Ochoa, CDPNothing to disclose
David MarxNothing to disclose
Heather Farley, MD, MHCDS, FACEPNothing to disclose
Scott Masten, PhD     Nothing to disclose
Andrea Turner, JD, MBA, CNMT, ACHENothing to disclose
Susan Ehrlich, MD, MPPNothing to disclose
Aimee Moulin, MDNothing to disclose
Kristine White, RNNothing to disclose
Raj Ratwani, PhDNothing to disclose
Joseph Betancourt, MDNothing to disclose
Steve BurrowsNothing to disclose
Ridley BarronNothing to disclose

The following directors, planners, managers, and reviewers reported no financial relationships they have with any ineligible company of any amount during the past 24 months:

Name of Directors, Planners, Managers and Reviewers
Robin Campbell
Lisa Hartzell
Robert Imhoff
Jessica Lightle
Bon Mion
Jamie Welcher
Ronald Viggiani, MD
Holly M. Hampe, DSc., RN, MHA, MRM, CPHQ
Dee Morgillo, MEd., MT(ASCP), CHCP

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Requirements for credit:  

  • Attend/participate in the educational activity and review all course materials. 
  • Complete the CE Attestation/Evaluation form online by 11:59 pm ET on the below dates.  Instructions will be provided. If you do not complete the online evaluation by this date, you will not be able to get CME/CE credit for this event.
  • Upon successful completion of the online form, your statement of completion will be presented to you to print.
Date of ActivityPortal Expiration Date
October 3-4, 2022November 4, 2022
November 6-7, 2022December 7, 2022

Join us live and in-person for the premier gathering of patient safety experts and hospital leaders in the West! Take advantage of this unique opportunity to interact with Northern California hospital executives and quality improvement decision makers, all set in beautiful Napa Valley.

More than 250 attendees and hospital leaders are expected.

Exhibitor and sponsor opportunities will be limited for this exclusive event.

C-Suite Attraction
Dozens of Northern California hospital leaders will be in Napa on Sunday afternoon for a Hospital Council of Northern & Central California Board meeting, and on Monday to attend the 2022 HQI Patient Safety Leadership Summit. The Leadership Summit runs concurrently with the HQI Annual Conference morning sessions and is free to C-suite attendees. The Northern California hospital C-suite will be well represented.

$12,000 — Maximum 4

$10,000 — Maximum 6
*Preferred exhibit location
*One six-foot table
*One high-boy table
*Three conference registrations
*Standard exhibit location
*One six-foot table
*Two conference registrations
(Sunday evening)

Exclusive Opportunity
(Sunday evening)
*Featured, exclusive signage
*Recognition and opportunity to address attendees
*Gold exhibitor benefits
Exclusive Opportunity
*Featured, exclusive signage
*Recognition and opportunity to address attendees
*Platinum exhibitor benefits
*Featured, exclusive signage
*Recognition and opportunity to address attendees
*Gold exhibitor benefits
*Featured, exclusive signage
*Gold exhibitor benefits
Incredible location — between the Hospital Council Board meeting and main building!
*One six-foot table
*One high-boy table
*Two conference registrations
*Location, location, location
Exclusive Opportunity
*Featured, exclusive signage
*Gold exhibitor benefits

Maximum 3
*One six-foot table
*One high-boy table
*Two conference registrations

*Rural hospital registrants may attend a separate breakfast session

Click here to download the sponsor application.

Please contact Bob Mion for sponsor-opportunity questions:

Poster submissions for the 2022 HQI Annual Conference will be received through October 14, 2022. Posters selected for presentation at the conference will demonstrate improvements in quality, patient safety and/or patient experience. Presenters will share their accomplishments and how success was achieved. Submissions will demonstrate a range of ideas including innovative approaches, engaging multiple stakeholders and/or providers across the continuum of care. 

Deadlines and Details
  • Deadline for submission is October 14, 2022.
  • Submit a high-resolution image of your poster
  • Include a brief overview of your achievement (50-word maximum)
Criteria for Selection and Review Process

To be invited for a poster presentation, posters should: 

  • Be well organized, clearly presented and readable (avoid small print)
  • Have clear aims and objectives that address clinical and/or operational improvement processes
  • Demonstrate efforts to achieve and sustain improvements in patient safety/harm reduction, care quality and/or patient experience
  • Include sound methodology for conducting and analyzing improvement projects and support findings with data
  • Discuss lessons learned, barriers encountered, solutions applied, and any improvement models employed
  • Highlight links to current research and innovation relevant to the approaches, methods and tools utilized
  • Include presenter name, affiliation and acknowledgments. 
Accepted Posters
  • Accepted posters will be displayed in a designated area of the event area which will be open to attendees during all conference hours; in addition, posters may also be posted on HQI’s website
  • Each accepted poster must be represented by at least one individual who is physically present at the conference
  • Poster presenters are asked to be stationed at their posters during some main breaks to answer questions
  • Shipping, receiving, printing or assembling any poster materials before, during, or after the conference is the responsibility of the poster presenter; HQI conference staff is not able to assist with these tasks
  • Posters may be brought in person by the presenters or shipped to the host hotel ahead of time. If shipping to the hotel, the posters must arrive no sooner than three days before the event and the package must show a visible label: Attention HQI 2022 Annual Conference.
  • All posters must be removed from display boards by 7:30 p.m. on the day of the conference, Monday, November 7. Posters left on display boards after that time may be discarded.
Design and Display Requirements
  • Poster size should be 36” H by 48” W on material that is able to be pinned to a board (fabric is allowed)
  • A poster board will be provided to display each accepted poster
  • Creativity and innovation are encouraged
  • Photographs, newsletters, and reports can be included with the display
  • HQI is not able to support posters with multimedia formats