Key Points:
- When it comes to non-fatal workplace violence incidents that result in days away from work, health care environments are the most represented — and these incidents most frequently occur in hospital emergency departments.
- It is widely acknowledged that incidences of workplace violence are underreported by the hospital staff and providers, a problem that may lie in our health care culture: While we have placed a great deal of focus on patient experience and patient safety, we have placed much less focus on worker safety.
- For both prevention of and response to workplace violence, hospitals should establish an effective workplace violence prevention program.
To learn more about workplace violence in the health care environment, including risks and contributing factors, consequences, prevention and response measures, and more, read the full analysis paper.
HQI facilitates a Community of Practice for individuals leading workplace violence programs in our member hospitals and continues to provide education and training on various salient topics related to the issue.