Hospice care organizations provide services for the most vulnerable among us — those who are terminally ill and often wholly dependent on family or caregivers. Regrettably, among vulnerable populations, there is a concern about exploitation. The popular 2020 Netflix film “I Care a Lot” delves into a fictional narrative, unveiling fraudulent health care schemes targeting elderly, vulnerable patients. While fiction, it serves as a thought-provoking glimpse into the real hazards and fears patients may encounter in their pursuit of quality health care.
The safety and well-being of the health care workforce are fundamental preconditions for safe and effective patient care. Workplace violence — a growing problem in California hospitals — jeopardizes both workforce wellness and the quality of care. HQI is committed to helping hospitals protect their employees and ensure a safe environment for all. Community of […]
About HQI’s Sentinel Signal Detection System Report HQI’s sentinel signal detection system automatically detects abnormal changes (i.e., signals) in the incidence of diagnosis categories from hospital discharge records in the Hospital Quality Improvement Platform (HQIP). HQIP provides hospital leaders with the capability to review the latest signals for their organization each quarter. In this report, these […]
The purpose of this CoP is to connect individuals who are working on the issue of workplace violence in hospitals through a collaborative network designed for peer-to-peer learning and exchange. The CoP will provide regular opportunities for hospitals to exchange ideas and best practices, learn, and problem-solve together. The CoP will consist of monthly webinars, […]
This webinar will answer: What is high reliability? What is just culture? How do we know it’s working? K. Scott Griffith will describe the world’s first independently audited, high reliability standard ‒ Collaborative High Reliability® and it’s building block, Collaborative Just Culture®.
As research has grown to show that clinical care is not the strongest determinant in health outcomes, it’s increasingly more common for healthcare entities to prioritize health equity and address health disparities in patients and the community. Additionally, recent shifts in state and federal policy encourage healthcare organizations to take accountability for addressing social determinants […]
More than 70% of non-fatal injuries are due to violence in the workplace and 62% of healthcare workers have experienced workplace violence. Now more than ever leaders in healthcare must develop a foundation to ensure the safety and security of their staff, medical staff, patients, and visitors. First, this webinar reviews the strategies and tactics […]
Patient safety and patient experience are closely connected, but has your organization studied the connection between the experience of providing care among our caregivers and the patient experience?
What’s Happening HQI, through its Sentinel Signal Detection System, has identified an increase in pertussis (whooping cough) prevalence at California hospitals since the start of the second quarter of 2023. Specifically, of the 88 California hospitals that provided 2023 Q2 hospital encounter data to HQI, 20 (22.7%) had higher than expected prevalence of pertussis cases […]
This webinar will present solutions developed by CHPSO to resolve several historically frustrating challenges associated with handling patient safety report data. Solutions for data intake and quality auditing, automated classification of “other” events into meaningful categories, and analytic comparisons to peers with be presented as implemented in the CHPSOData platform. Please contact CHPSO at info@chpso.org if you […]