Search Results for:

A prerequisite for universally high quality, equitable care is understanding and addressing how societal/structural inequities affect quality and patient safety in clinical encounters. Yet the ways in which these inequities can permeate and undermine patient care are not always apparent to health care staff and providers.

In Part I of this series, The Impact of Bias on Quality and Patient Safety, participants learned about the contribution of staff/providers’ implicit biases to inequities in quality of care, along with specific evidence-based strategies for preventing biases. 

This webinar will further equip participants with knowledge and strategies for preventing another set of potentially invisible yet significant barriers to quality and safety of care. Specifically, participants will learn about the nature and impact of social identity threat and racial trauma, and become equipped with evidence-based strategies for preventing them.  Understanding and preventing the deleterious impact of these often overlooked but powerful manifestations of structural inequities is a necessary component of an effective, comprehensive approach to eliminating inequities in health care.

Patient Safety Awareness Week 2020

Despite decades of evidence and thousands of studies demonstrating racial and ethnic inequalities in health care quality and safety, there has been limited progress towards correcting this problem. The lack of progress is especially disturbing in light of the fact that clinicians, providers and health care organizations deeply and sincerely want to provide high quality and safe care to all their patients. This talk focuses on the overlooked factors that are at the root of our lack of progress. Many of our approaches fail to take into account the way we, as humans, actually think about and respond to each other and our world.

Fortunately, there is a large body of scientific evidence regarding the complex interplay of human motives and information processing – and the way they are influenced by social and organizational factors – that can be used to inform interventions and accelerate progress. This presentation will increase participant understanding of the evidence regarding factors that support vs. undermine the ability of health care professionals and organizations to provide unbiased and equally high-quality and safe care to all their patients.