Thank you for registering. Below are important instructions and materials you will need to participate in the summit.
Date: May 20 & 21, 2024
Time: 8 a.m. – 12 p.m., PT | 10 a.m. – 2 p.m., CST | 11 a.m. – 3 p.m., EST
Note: For optimum performance, a computer connection speed of 5MB is recommended. If you are unsure of your computer connection, join a test meeting in advance to check compatibility. For audio only, dial (669) 990-9128 or (213) 338-8477 and enter webinar ID: 927 9916 1213.
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Safe table Discussion Confidentiality Agreement
The PSES Summit includes two National Safe Tables. To participate in the Safe Tables, you are required to agree to a confidentiality agreement that can be found here. You will be asked to agree prior to joining the Safe Table session.
Having problems joining the webinar?
If you cannot meet the system requirements to access the presentation online, you can follow along with the audio portion of the webinar using the presentation slides PDF available under the Materials tab.
For additional assistance and other inquiries, email CHA’s Education Department at email@example.com.
Log Into the Attendee Hub
Check out the Event Access FAQs below.
What time zone will the event be in? All times listed in the event are Pacific Time. On the sessions tab you can switch time zones to your device time instead of event time.
I didn’t receive an email to access the Attendee Hub. First, make sure you are registered for the event. If you are registered, you can access the event via the ‘Attendee Hub Login‘ button on the event website homepage.
I did not receive a verification code. How do I get into the event? First, make sure you are registered for the event. Once you request a verification code, we’ll send it via text and email, so be sure to check both. This process usually takes less than 30 seconds. If you still haven’t received your verification code, try clicking “Didn’t receive a code? Try again” link on the Attendee Hub login page. If you still do not receive the code, please email us at firstname.lastname@example.org.
Why did I get logged out? For privacy reasons, your login only stays valid for 24 hours. You will need to request a new verification code if 24 hours has passed or you have logged out.
Can I share links to the Attendee Hub? Yes, please feel free to share links, but in order for the recipient to access the event, they must first register.
How do I ensure the best video experience? Just like any live stream, there are things you can do to ensure the best viewing experience:
- Make sure you have a strong internet connection
- Use Chrome or Firefox as your browser
- Close non-essential tabs in your browser
If you do experience buffering or your video freezes, reload the session page before contacting CHA Education.
When I leave the session room, I can no longer hear the speaker. Your session experience is designed to be immersive. Just like an in-person session, if you leave the room you can’t hear the speaker! If you navigate to another event page, your session will stop. Simply click back into the session to return to the livestream.
Can I create a schedule?
To create your personal agenda, log into the Attendee Hub and view the list of sessions from the ‘All Sessions’ tab. When you see the ones you’d like to attend, click the blue ‘Add Session’ button. View your schedule from the calendar icon. Pro Tip! Watch for helpful links to appear in the right hand corner of your screen just prior to the session start time.
Don’t want to make a schedule in the Hub but still want helpful reminders? Select, ‘Add to Calendar’ from within each session description or within the session detail page in the Attendee Hub to add it to your personal calendar.
How do I join a session? Sessions will open 5 minutes prior to their start time. The ‘Join Session’ button will become readily available at that time.
Do sessions have a capacity? There is no session capacity for virtual sessions.
Are there CE credit available at this event? Yes! Please visit the ‘Accredited Continuing Education’ tab on the conference webpage for complete details.
I want to watch a session again or watch a session I missed. When will sessions be available on-demand? Please allow 2 to 24 hours after the session is scheduled to end for the video to be processed and transcoded for on-demand playback. On-demand sessions with the exception of the Safe-table discussions will be accessible for up to 30 days following the event. Note: Due to confidentiality agreements, not all sessions will be available on-demand.
Will you have downloadable presentations?
All sessions, except Safe-tables, will be available online in video format accessible via Attendee Hub login following the end of each session and up to 30 days following the event.